- Ladies with neck, upper back, shoulder, elbow or hand problems should wear or bring a t-shirt. Those with lower back pain should wear or bring shorts and a t-shirt. If you have hip, knee, ankle or foot problems please bring shorts.
- Men with lower back, hip, knee ankle or foot problems should wear or bring shorts.
X-rays, scan results and previous medical notes are not normally required but ones of a recent injury may help the Physiotherapist make their assessment.
FAQ’s On Payment & Insurance
We recommend that you contact your insurance company before starting treatment to enquire:
- Whether a medical referral is necessary
- Whether you are liable to pay an excess
- Whether there is any restriction on the number of treatments allowed
- Whether there is any limit on the amount that can be claimed
Your insurer will usually provide you with an authorisation code and advise how many treatments they are willing to reimburse you for. Please bring details of your policy to your initial consultation together with an authorisation code so that we can confirm arrangements for your treatment. If the policy is a corporate one please bring the group reference number.
We are recognised by Aviva, AXA-PPP, BUPA, CIGNA, PRUHealth, SimplyHealth, Standard Life and WPA and in most cases we are able to treat you and settle your account with the insurance company directly.
We need this authorization number together with your policy number, or in the case of a corporate policy, your group reference number, so that we can invoice your insurer company directly.
Some insurers will need our provider number which will be given to you during your initial consultation.
If you have any questions please call us or call your health insurance company directly.